"Thank
you for all of your efforts to successfully complete the
second annual U.S. Franchisee Survey. In completing comprehensive
interviews with over 1,000 of our hotel owners and general
managers, you have provided our Board of Directors and senior
management invaluable insights for strategic planning. Thank
you for the many hours and much thinking devoted to ensuring
the accuracy of the results."
Catherine
Shaw, Senior Director
Choice
Hotels International
"We
have used Superior DataWorks for over five years conducting
surveys, shopping calls, and data collection. The team has
been creative in developing unique solutions to our data
needs as well as rapidly completing the projects on-time,
and on budget."
Bill
Petschonek, Senior Director of Hotel Sales Support
Hilton
Hotels
"Superior
DataWorks was fast, efficient, economical, and creative in
their work for International Paper. In helping us improve
customer service, they gave outstanding customer service
and support. I highly recommend Superior DataWorks."
Rick
Carpenter, Quality Manager
International
Paper
"I've
always had great success when I've worked with Superior DataWorks.
Each project is always done thoughtfully, efficiently and professionally.
On my last mystery shopper project, they really added value
to the research by including insights that another vendor might
not have noticed."
David
Ginsburg, Manager, Consumer Information Systems
Choice Hotels
"We
have seen dramatic increases in both customer and employee satisfaction
since utilizing Superior Dataworks."
Frank
Saitta
Homewood
Suites