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Methodist Healthcare

"We have been partnering with Superior DataWorks since 2005 and we have always trusted their team to meet our marketing research needs. Whether we require assistance with an online, phone or mailed survey, they are always prompt, professional, accurate and proactive. We really appreciate their flexibility with our ever-changing needs and helping us meet our strategic goals and objectives."
~ Cori Grant, MS, MBA

Homewood Suites by Hilton
"We have seen dramatic increases in both customer and employee satisfaction since utilizing Superior DataWorks."
~ Frank Saitta
Choice Hotels International
"I've always had great success when I've worked with Superior DataWorks. Each project is always done thoughtfully, efficiently and professionally. On my last mystery shopper project, they really added value to the research by including insights that another vendor might not have noticed."
~ David Ginsburg
International Paper
"Superior DataWorks was fast, efficient, economical, and creative in their work for International Paper. In helping us improve customer service, they gave outstanding customer service and support. I highly recommend Superior DataWorks."
~ Rick Carpenter
Hilton Hotels
"We have used Superior DataWorks for over five years conducting surveys, shopping calls, and data collection. The team has been creative in developing unique solutions to our data needs as well as rapidly completing the projects on-time, and on budget."
~ Bill Petschonek
Choice Hotels International
"Thank you for all of your efforts to successfully complete the second annual U.S. Franchisee Survey. In completing comprehensive interviews with over 1,000 of our hotel owners and general managers, you have provided our Board of Directors and senior management invaluable insights for strategic planning. Thank you for the many hours and much thinking devoted to ensuring the accuracy of the results."
~ Catherine Shaw

Other Services

Let Superior DataWorks be your one stop resource for all of your fulfillment, coding, and transcription needs.

Fulfillment Coding Transcription

Whether it’s sending out a welcome letter to a new employee or customer, or mailing out a survey, our fulfillment capabilities can address your every need.

Mail responses can be sent directly to our firm for data processing.

Superior DataWorks maintains and makes available to its clients a number of Business Reply Mail accounts. Mailed questionnaires can be returned directly to your organization's name at our address, or if you like, you can use our name. We offer return envelope design services to make sure that your mail will meet post office requirements. Our staff is fully capable of receiving and opening your mail, as well as special handling of inserts and attachments, sorting, and tracking by dates and quotas.

When answers to a question require more than simply using a rating scale or other standard closed-end response, Superior DataWorks has the expertise to organize responses into categories that are meaningful to you as well as manageable for tabulating.

Codebooks are developed with your approval and are continuously amended to assure that unclassified responses ("Other") are kept to a minimum. Full verbatim text is kept for all unclassified answers.

Transcripts go a long way for focus groups. Whether you are a company looking for focus group transcription or a graduate student conducting research for your dissertation, we can help you get your interviews into written transcripts. Superior DataWorks' highly skilled and experienced transcriptionists can provide accurate transcription services for group discussions in a variety of digital formats.