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Successes

Methodist Healthcare

"We have been partnering with Superior DataWorks since 2005 and we have always trusted their team to meet our marketing research needs. Whether we require assistance with an online, phone or mailed survey, they are always prompt, professional, accurate and proactive. We really appreciate their flexibility with our ever-changing needs and helping us meet our strategic goals and objectives."
~ Cori Grant, MS, MBA

Homewood Suites by Hilton
"We have seen dramatic increases in both customer and employee satisfaction since utilizing Superior DataWorks."
~ Frank Saitta

Choice Hotels International
"I've always had great success when I've worked with Superior DataWorks. Each project is always done thoughtfully, efficiently and professionally. On my last mystery shopper project, they really added value to the research by including insights that another vendor might not have noticed."
~ David Ginsburg

International Paper
"Superior DataWorks was fast, efficient, economical, and creative in their work for International Paper. In helping us improve customer service, they gave outstanding customer service and support. I highly recommend Superior DataWorks."
~ Rick Carpenter

Hilton Hotels
"We have used Superior DataWorks for over five years conducting surveys, shopping calls, and data collection. The team has been creative in developing unique solutions to our data needs as well as rapidly completing the projects on-time, and on budget."
~ Bill Petschonek

Choice Hotels International
"Thank you for all of your efforts to successfully complete the second annual U.S. Franchisee Survey. In completing comprehensive interviews with over 1,000 of our hotel owners and general managers, you have provided our Board of Directors and senior management invaluable insights for strategic planning. Thank you for the many hours and much thinking devoted to ensuring the accuracy of the results."
~ Catherine Shaw

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A | B | C | D | E | F | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | Z

T-test (one sample) - Hypothesis test about a single mean if the sample is too small to use the Z-test.

Telephone Interview - Telephone conversation between a representative of the research organization, the interviewer, and a respondent or interviewee.

Testing Effect - Contaminating effect in an experiment occurring because the process of experimentation itself affected the observed response.

Tracking Study - Research that repeatedly measures the same variables and determines their changes over time.

Type I Error - Rejecting a null hypothesis that is actually true (concluding that a treatment does have an effect when in fact the treatment has no effect).

Type II Error - Failing to reject a null hypothesis that is actually false (concluding that a treatment has no effect when in fact there actually is an effect).